WebHostContact Pre-Cancel Information

> PRE-CANCEL

PLEASE READ THIS VERY CAREFULLY "BEFORE" YOU CANCEL

A) If the reason for cancellation is a support related issue please submit a help desk ticket HERE and our technicians will resolve your issue within minutes. It is best to document all your help desk issues as they can instantly recall old tickets and keep track of all your previous problems. This is the reason why we do not offer telephone support. Help Desk response and resolution times will amaze you.

B) If the reason for cancellation is you found a better offer from another provider then please read this carefully, it could save you allot of future headaches. Now if you need a little more space or bandwidth we can work with you before you cancel.

C) The bottom line!
What it comes down to in a professional web hosting company is uptime and fast support. Our servers are always online and we have dual backup systems in place in case of an emergency. Our support response and resolution times are usually within 15 minutes, which is unheard of in this business. Most other companies will make you wait 24-48 hours before you get a response, so please reconsider your cancellation if they are for any of the above reasons.

Thank you very much and if you still wish to cancel please fill out our secure automated cancellation form located HERE. It's the only way to terminate your account and stop being automatically billed. Thanks again.